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Ignition
| Tools such as Carbon Copy, pcAnywhere,
and Windows XP Remote Desktop can replicate the desktop
of a remote system anywhere in the world. This eases
challenge of remote system administration unless
something goes terribly wrong with the system. |

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Hung Systems
When an application on a remote system starts consuming almost
all the CPU processing, remote desktop tools grind to a
virtual halt. This leaves administrators blind to the activity
on the remote machine and many times unable to remotely
reboot.
Current hardware-based remote reboot solutions are expensive
and only designed for servers. Mass deployment across the
enterprise is out of the question due to the cost.
Busy Systems
System administrators tend to leave remote control sessions
connected to their desktop to speed administrative tasks. They
sometimes regret that habit as they move from away from their
desks and become aware of a problem on a remote system.
Start and Stop Services
Whether the system appears to be hung or whether an
administrator needs to remotely terminate an existing remote
control session, Ignition from Sage Alliances provides a tool
to quickly halt troublesome services and painlessly restart
them.
System Reboot
When there is no other hope than a complete reboot, Ignition
can either gently reboot the system or force the reboot. A
gentle reboot is for systems operating normally or as a first
reboot attempt, sending the "close window" message
to each open window. Should the system not respond, Ignition
can try and force the reboot without sending the polite close
window signal.
Technology
Ignition is designed to work when other tools fail. Its secret
is its low CPU utilization. . Systems that appear to be hung
are many times just fully utilized running a single
application or service. This leaves little CPU time remaining
for larger applications such as remote control. On systems
where even the mouse pointer will not move, Ignition can many
times stop and restart the failing service without reboot.
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